At Smart Mentor Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and share your data when you interact with our platform.

1. Information We Collect

We collect various types of information to provide and improve our services:

a. Personal Information

When you register for an account or use our services, we may collect personal information, including but not limited to:

• Name
• Email address
• Phone number
• Date of birth
• Payment details (for purchases)

b. Non-Personal Information

We also collect non-personal information that does not directly identify you. This may include:

• Browser type and version
• Device type and operating system
• IP address
• Usage data, such as pages visited, time spent on the platform, and interaction with services

2. How We Use Your Information

The information we collect is used to:

• Provide, maintain, and improve the functionality of Smart Mentor Hub
• Process payments and manage your purchases
• Personalize your experience on the platform
• Send updates, notifications, and newsletters (if opted in)
• Respond to inquiries and provide customer support
• Prevent fraudulent activity and ensure security
• Comply with legal obligations

3. How We Share Your Information

We value your privacy and will never sell or rent your personal information. However, we may share your data in the following circumstances:

a. With Service Providers

We may share your information with trusted third-party service providers who help us deliver and improve our services. These providers may assist with:

• Payment processing
• Data analysis and performance tracking
• Customer support
• Marketing and communication

b. Legal Compliance and Protection

We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:

• Comply with legal obligations
• Protect and defend the rights or property of Smart Mentor Hub
• Prevent or investigate potential wrongdoing related to the platform
• Protect the safety of users or the public

4. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Smart Mentor Hub uses cookies and similar tracking technologies to enhance your experience on the platform, including:

• Keeping you logged in
• Remembering your preferences
• Analyzing how you use the platform for performance improvements

You can manage your cookie preferences in your browser settings, but disabling cookies may limit certain functionalities of the platform.

6. Third-Party Links

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third-party sites before interacting with them.

7. Children’s Privacy

Smart Mentor Hub is not intended for users under the age of 18 without parental or guardian consent. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our records.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You may request access to the personal data we hold about you and request corrections if the data is inaccurate.
• Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
• Opt-out of Marketing: You can opt-out of receiving marketing emails by following the unsubscribe instructions included in our emails.

To exercise any of these rights, please contact us at [Insert Contact Email].

9. International Data Transfers

If you access Smart Mentor Hub from outside [Insert Country], your information may be transferred to, and processed in, a country different from your own. We ensure that such transfers are compliant with relevant data protection laws and that your personal information is adequately protected.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically for any updates.